Search results for "continuous improvement"
showing 4 items of 4 documents
Spanish Validation of the Leader Empowering Behavior Questionnaire (LEBQ)
2019
The concept of empowering leadership has attracted widespread academic and practical interest and different questionnaires have been developed to measure it. However, there are no instruments to measure empowering leadership in the Spanish language. This article presents the translation, adaptation, and validation of a scale to measure this construct. In addition, it analyzes the relationship between managers’ empowering leadership and employees’ job satisfaction. In turn, the study analyzes whether employees who participate in a greater number of continuous improvement programs have supervisors who favor more empowering behaviors. A total of 739 participants with various occupations from d…
Mixed e-assessment: An application of the studentgenerated question technique
2010
This paper presents the experiment of a mixed summative-formative evaluation in an asynchronous distance higher education context. In the experiment, performed in the distance course of Total Quality Management, Industrial Engineering, University of Guadalajara (Mexico), students are guided to formultate questions on specific topics. Studentgenerated questions are evaluated through an ad-hoc quantitative tool, specifically designed for the purpose: the four-criterion Observation Matrix. The experiment shows: (1) that it is possible to improve the Higher Education evaluation process and formalise students' skill in a more thoroughly way than with traditional evaluation; (2) how the student-e…
Continuous Improvement Challenges: Implementing PBL in One University in Romania
2020
Abstract What do business and education have in common when it comes to continuous improvements? The answer is Lean Principles. Case studies and implementation challenges from some pilot PBL projects in one university, in Romania, are analysed and described in depth, while comparing the educational experience in the university to the challenges and resistance to change that facilitators in the private sector face inside their own companies. Taking this into consideration and based on qualitative data retrieved from interviews carried out in the private sector and in the educational sector, the authors of this paper will present deep insights that are meant to serve as a basis for understand…
La calidad en la gestión de los Servicios Sociales Municipales: algunas experiencias de INTRESS
2011
Queremos presentar en este breve artículo dos experiencias de INTRESS en el desarrollo de buenas prácticas que puedan ayudar a la implantación de sistemas de gestión de calidad en las administraciones locales así como en organizaciones y entidades del Tercer Sector. Se expone pues, por un lado, la experiencia desarrollada en la Concejalía de Acción Social, Mujer y Familia del Ayuntamiento de Valdemoro (Madrid) a través de la formación de sus profesionales en la gestión por procesos y la mejora continua y por otro lado, la iniciativa 'Indicadores Sociales' desarrollada por la red de Consultoría Social, para el desarrollo de una Web de indicadores sociales que permita compartir resultados y b…